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Password/FAQ problems
Posted: 18 Oct 2023, 23:57
by MyHamsterRacedAnOnyx
Had a glitch logging in-for some reason on my first attempt it decided I had had too many logins and I had to do the little quiz question. Even when I had confirmed the correct password,it still wasn't letting me in so I tried the 'forgot password' option which just leads to a blank 404 page,as does the FAQ section for some reason
Re: Password/FAQ problems
Posted: 12 Feb 2024, 18:46
by temporary
I have this problem now. I am usually known here as dr-baker, but I just can't log back in as I am logged out on all devices and can't remember my password. And clicking on the forgot my password link goes to a 404 error page.
Re: Password/FAQ problems
Posted: 16 Feb 2024, 09:57
by Miguel98
Hello. We've been trying to fix this problem for a few months, but we haven't found success. We've been contacting DigitalOcean now to see if they can help, so hopefuly in the next few days we will have news.
Big sorry!!!
Re: Password/FAQ problems
Posted: 16 Feb 2024, 17:48
by temporary
Miguel98 wrote: ↑16 Feb 2024, 09:57
Hello. We've been trying to fix this problem for a few months, but we haven't found success. We've been contacting DigitalOcean now to see if they can help, so hopefuly in the next few days we will have news.
Big sorry!!!
Thanks for the acknowledgement. Good luck!
Re: Password/FAQ problems
Posted: 19 Feb 2024, 17:56
by Miguel98
temporary wrote: ↑16 Feb 2024, 17:48
Miguel98 wrote: ↑16 Feb 2024, 09:57
Hello. We've been trying to fix this problem for a few months, but we haven't found success. We've been contacting DigitalOcean now to see if they can help, so hopefuly in the next few days we will have news.
Big sorry!!!
Thanks for the acknowledgement. Good luck!
Baker, hi. Can you try to recover your password now?
Re: Password/FAQ problems
Posted: 19 Feb 2024, 18:27
by Miguel98
Miguel98 wrote: ↑19 Feb 2024, 17:56
temporary wrote: ↑16 Feb 2024, 17:48
Miguel98 wrote: ↑16 Feb 2024, 09:57
Hello. We've been trying to fix this problem for a few months, but we haven't found success. We've been contacting DigitalOcean now to see if they can help, so hopefuly in the next few days we will have news.
Big sorry!!!
Thanks for the acknowledgement. Good luck!
Baker, hi. Can you try to recover your password now?
Ignore me, the fix worked for 3 minutes....
Re: Password/FAQ problems
Posted: 28 Feb 2024, 17:50
by dr-baker
Well, I managed to figure out what my password was, but obviously highlighted this problem. Good luck continuing to get it fixed.